Privacy Policy
Our entire business exists to keep your data private. This policy explains what limited information this website collects and how we handle it.
Last updated: November 2, 2026
Our Privacy-First Commitment
Cloud-Free-AI, LLC ("Cloud-Free-AI," "we," "us," or "our") builds private, on-premises AI systems specifically so that our customers' sensitive data never leaves their buildings. That same principle governs this website. We collect as little information as possible, we do not sell personal information, and we do not use third-party advertising trackers.
This policy describes how we handle information in connection with cloud-free-ai.com and our related sites and services (collectively, the "Services"). It does not describe the behavior of AI systems we install on your premises — those systems run entirely within your own environment and are governed by your installation agreement.
Information We Collect
We collect only what we need to respond to you and operate the site:
- Information you give us. When you request a demo, contact us, or submit a form, we collect the details you provide — typically your name, business name, email address, phone number, and any message content.
- Partner account information. If you are an authorized partner operator, we maintain the credentials and contact details needed to administer your account.
- Limited technical data. Our web server keeps standard logs (such as IP address, browser type, and pages requested) to keep the site secure and reliable.
We do not run third-party advertising or cross-site tracking technology on this website.
How We Use Information
- To respond to your inquiries and schedule and conduct demonstrations.
- To provide, administer, and support our products and partner program.
- To operate, secure, and improve the Services.
- To comply with legal obligations and enforce our agreements.
How We Share Information
We do not sell your personal information. We share information only in these limited circumstances:
- Service providers who help us operate the site and our business (for example, hosting, email, and scheduling tools), bound to protect the information.
- Authorized partner operators in your region, when you request a demo or service and we connect you with the local operator who will assist you.
- Legal and safety reasons, where required by law or to protect our rights, customers, or the public.
Data Retention
We keep personal information only as long as needed for the purposes described above, to meet legal and accounting requirements, and to resolve disputes. When it is no longer needed, we delete or de-identify it.
Security
We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information we hold. No method of transmission or storage is completely secure, but privacy and security are the core of our business and we treat them accordingly.
Your Choices and Rights
You may ask us to access, correct, or delete the personal information you have provided, or to stop contacting you, by emailing info@cloud-free-ai.com. Depending on where you live, you may have additional rights under applicable privacy laws, and we will honor those rights as required.
Children's Privacy
Our Services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be made clear on this page.
Contact Us
Questions about this policy or your information? Contact Cloud-Free-AI, LLC at info@cloud-free-ai.com or through our contact page.